Dominos Pizza Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -33% decline in complaints about Dominos Pizza over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on May 10, 2024

Dominos Pizza complaint process

Do you have a dispute or had a bad customer experience with Dominos Pizza? Submit your Dominos Pizza complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Dominos Pizza.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Dominos Pizza complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Dominos Pizza?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Dominos Pizza complaints chart

We have received 72 complaints about Dominos Pizza over the last 12 months. The graph below shows a monthly breakdown.

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Dominos Pizza complaint statistics

Curious about Dominos Pizza's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!

3414
Total complaints
3412
Open Complaints
0
Complaints pending
2
Complaints resolved
1.2
/10 3414 ratings

How to contact the customer service of Dominos Pizza?

Below, you will find the contact information for the complaint department of Dominos Pizza. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-734-930-3030
Contact form:

You can contact the customer service of Dominos Pizza by calling 1-734-930-3030. If you want to reach out to Dominos Pizza through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Dominos Pizza reviews: (3414)

Authentic experiences shared by our community for your benefit.

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Complaint from itsabeautifulmorning1961@gmail.com on 15 October 2020 about Dominos Pizza.

I am really pissed off everytime I try to redeem pizzas i get a code and then my order disappears the store here in Hillsboro, mo can't help therefore I am going to imos instead Read more

Comments: 0
Rating:

Boneless chicken wings

Complaint from Mingo on 14 October 2020 about Dominos Pizza.

I was supposed to get boneless wings, instead I got the smallest chicken nuggets, I thought I was at Mc Donald's, I had ordered 2 - 10 piece, Read more

Comments: 0
Rating:

Bad service

Complaint from Revolutiongrrl on 14 October 2020 about Dominos Pizza.

Pizza was taking forever to be delivered and the tracking options were not utilized by the driver, so I had no idea that my pizza was outside on my porch. Driver didn’t even knock on the door! So by the... Read more

Comments: 0
Rating:

Refund for order cancelled by outlet

Complaint from Shreya on 14 October 2020 about Dominos Pizza.

The outlet showed it was open on Zomato and also app. So we ordered pizza and paid for it online. After around 20 25 mins the outlet calls us to tell there is no raw material and they cannot deliver... Read more

Comments: 0
Rating:

Manager John Stidham

Complaint from Thomaswhiles on 14 October 2020 about Dominos Pizza.

Was in a car crash and lost my car. Couldn’t deliver, John wouldn’t let me work inside the store although he allowed other drivers to work inside the store. He let Kevin Brennan walk out of the store and then... Read more

Comments: 0
Rating:

Worst customer service experience ever

Complaint from Amir on 13 October 2020 about Dominos Pizza.

My name is Amir Ibrahim and I have been customer with you for long time and today I got the worst customer service ever and I'm realy upset !!! I used to live in Hayward and I moved to Stockton... Read more

Comments: 0
Rating:

Ruined Cinnamon Twists

Complaint from Stibek on 13 October 2020 about Dominos Pizza.

I ordered two pizzas plus an order of Cinnamon twists. When the order arrived I mentioned that it smelled wrong but the pizza was what we ordered so I didn’t think much about the smell that I noticed earlier until... Read more

Comments: 0
Rating:

Can't Follow Directions

Complaint from tylermeyer on 13 October 2020 about Dominos Pizza.

I placed an order for delivery and explicitly asked that they knock instead of using the doorbell. I have an infant that I had just gotten to sleep. Sure enough the driver shows up (over 20 minutes late) and proceeds... Read more

Comments: 0
Rating:

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