Complaint: Delivery time was double than what was given.

on 24 January 2021 about Dominos Pizza in category Fast Food / Delivery / Takeaway

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My complaint:

I’m highly disappointed with how long it took to receive my order. I ordered two medium size pizzas on 012321 at 6:57pm, and I was told it would take no longer than 32 minutes…it has now been more than double that amount of time and I have yet to receive my order. I understand that there are variables that cause things to be delayed, but more than an hour is unacceptable.

0 0 votes
Justified complaint?

Suggested solution:

They need to be more honest with the delivery times, and work on their supply chain efficiency.

Delivery time was double than what was given.
Delivery time was double than what was given.
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