Complaint: not yet refunded

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My complaint:

placed order on 29th July 2021 of amount rs 311 with Zomato for dominos pizza but the order was never delivered and dominos called me that my address doesn’t come under their delivery territory and they cancelled it and said I will receive the refund by 5 business days. the refund was not received till date. contacted zomato as well as dominos so many times but it worthless. now they are not recieving my calls also.

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Justified complaint?

Suggested solution:

never resolved the call.

not yet refunded
not yet refunded
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