Domino’s Pizza complaint: Lack of service

Name: Lack of service
Item: Domino’s Pizza
Rating: 2
Author: Tabitha

Open 20 Apr 2020 286 views Fast Food / Delivery

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Filed 20 Apr 2020 by Tabitha

I had to call 6 times before I get an answer each time being on hold longer then 6 mins 4 times they hung up on me. Finally I placed my order only to find out an hour later(I wanted delivery) my order was never placed at all.

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Case details

Status: Open
Company: Domino’s Pizza
Filed: 20 Apr 2020
Rating: 2/5
Desired resolution: Stop hanging up on customers. When they take an order they need to put it in the computer.
Problem: Hung up on repeatedly, order never placed
About: pizza delivery order

Progress

Filed
Company notified
Company replied
Resolved

20 Apr 2020 Complaint filed and published
20 Apr 2020 Message from Bizzy: we notified Domino’s Pizza about this complaint.

See all 3,422 Domino’s Pizza complaints

Discussion

1 comment

Tabitha 21 Apr 2020

I went to pick it up a friend was there waiting also..she was having problems with her order and said look there all in there on there phones.

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