Filed 20 Jul 2021 by Cheri
Made a order for delivery over the phone to the University Blvd. Dominos Store. 2 large cheese pizza’s (no garlic) 1 large pepperoni pizza (no garlic) and 1 large supreme pizza (no garlic) total was almost $50. Up until tonight our order is always the same minus the large supreme no garlic. I waited an hour for the delivery. I immediately open the boxes get plates ready and see that both boxes that were SUPPOSED to be cheese pizza’s are naked. literally just bread and sauce. Instantly call dominions back expressing my frustration the girl says I don’t have to listen to you and hangs up… I call back no answer I figured oh okay they aren’t answering because they can see my number so I call back private the woman who originally took my order answers I asked for a manager in regards to my 50$ order being messed up, me calling to report it and being hung up on… the manager comes to the phone, low and behold IT WAS THE MANAGER, the very same person who hung up on me stating she didn’t have to listen to my complaint, with piss poor customer service skills yet managing a store.
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