Dominos Pizza complaint: To much money took off card, got charged twice

Complaint from Clarlyndablack907@yahoo.com reported on 09 July 2021 about Dominos Pizza

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My complaint:

Talked to hailey and she said computer went down and she ran my husband card like 3 times.he had $80 on his card when we ordered. When we hung up I called my husband card and he only had $38.82 left on his card..hailey said it shouldn’t run our card twice,,but it did..we also told her we ordered two $ 5.99 pizza .one with pineapple and salami thin crust with white sauce.the other pizza with pepperoni and sausage and thick crust and white sauce.a 2 liter coke and small thing bbq wings..then after we called and found out how much was left on my husband card we called back and told tyler the same order like 3 or 4 times..he said my husband got charged twice for 19.22 and the money would be back on our card on monday.i asked what if it isnt,,he said to call domino’s again and he would tell someone who worked above him.when my food got to my house,,I was busy on my computer and my husband got our food..so when I went to eat I was pretty upset that there was no chicken.so I called again and a lady answered and I told her I was really mad and wasn’t trying to take it out on her and she hung up on me when I was asking for supervisor..

Suggested solution:

Should get money back and some free pizza and small order chicken bbq

Dominos Pizza complaint To much money took off card, got charged twice
Dominos Pizza complaint To much money took off card, got charged twice
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