Domino’s Pizza complaint: Problem with order
Filed 8 Jul 2021 by Jacqueline
Order was placed online but when delivered the pizza was not as ordered so called the store and was told to bring the pizza back before they would remake another. The problem with that is that my daughter was still at work (working from home) and I am not able to drive. The employees were extremely rude and hung up on my daughter several times. One person ‘Mike’ agreed to issue a refund but when my daughter called again she was told there was no ‘Mike’ there. So I decided to call but after being placed on hold the call was disconnected. I called a 2nd time and was told there was no manager or supervisor there so while I attempted to explain the problem, the employee hung up on me…mid-sentence.
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