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Filed 29 Mar 2023 by Stephanie

Order a pizza on app it went thru said would b ready at 11:25. We waited til that time and went to pick it up. We sat at the window for several minutes. Finally a lady came to the window eating something and opened the window. I pulled up my tracking information and it said the order was canceled. I ask the lady she said it came in after closing. I ask why the app even let you order. The lady was very rude and said oh sorry. I don’t care if you fix it or not but you have a big flaw in your app. You also have a employee problem eating where you prepare people’s pizzas. I am sure you can pull video to prove what I am telling you.

Domino’s Pizza complaint: App
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