Dominos Pizza Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -33% decline in complaints about Dominos Pizza over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on May 6, 2024

Dominos Pizza complaint process

Do you have a dispute or had a bad customer experience with Dominos Pizza? Submit your Dominos Pizza complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Dominos Pizza.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Dominos Pizza complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Dominos Pizza?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Dominos Pizza complaints chart

We have received 73 complaints about Dominos Pizza over the last 12 months. The graph below shows a monthly breakdown.

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Dominos Pizza complaint statistics

Curious about Dominos Pizza's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!

3414
Total complaints
3412
Open Complaints
0
Complaints pending
2
Complaints resolved
1.2
/10 3414 ratings

How to contact the customer service of Dominos Pizza?

Below, you will find the contact information for the complaint department of Dominos Pizza. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-734-930-3030
Contact form:

You can contact the customer service of Dominos Pizza by calling 1-734-930-3030. If you want to reach out to Dominos Pizza through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Dominos Pizza reviews: (3414)

Authentic experiences shared by our community for your benefit.

Service issue and unprofessional manager

Complaint from Eyarborough001 on 05 August 2020 about Dominos Pizza.

6315 N Main Street, Columbia sc. complaint This store advised that the delivery time was 3 hours. I called to order timing at 11 15 pm tonight. Talked with manager. Manager was very unprofessional and used... Read more

Comments: 0
Rating:

Dissatisfied

Complaint from Djblake23 on 05 August 2020 about Dominos Pizza.

According to pizza tracker my food was supposed to be ready by 10:14 pm. At 10:20 the cashier told me it would be a few minutes. At 10:32 I asked for a refund and they ignored me until the food... Read more

Comments: 0
Rating:

Under cooked pizzavery rude Manager

Complaint from ayellowzx3@aol.com on 05 August 2020 about Dominos Pizza.

822020 ordered online. Reference 160426687621. Pan pizza was under cooked. Called and spoke with MOD and he apologized and said he would replace pizza. Asked how do I redeem this, he explained he will put note in computer under my... Read more

Comments: 0
Rating:

Not isual quality of food

Complaint from Jilliki3 on 04 August 2020 about Dominos Pizza.

I ordered 2 large 3 topping pizzas and a cheesy bread.the pizza had so much sauce was running off pizza.both pizzas had very little toppings and never did find the mushrooms ordered on one of them.The cheesy bread had greace... Read more

Comments: 0
Rating:

Wrong order

Complaint from Jennifer watts on 04 August 2020 about Dominos Pizza.

I got there they had my stuff sooo wrong I had to wait to redo w a one year old!!! The 2nd wasn’t correct it was $27.00 since then I’ve had to pay same amount bc that’s the order we... Read more

Comments: 0
Rating:

Half Raw pizza served

Complaint from Abhishek kumar on 04 August 2020 about Dominos Pizza.

My order was 83 and pizza was half served . I same said to dominos team that it is raw pizza you can also taste it they said ok sir , let me . After that I didn't get... Read more

Comments: 0
Rating:

Messed up Order

Complaint from sugarlicious09 on 04 August 2020 about Dominos Pizza.

My 2 pizzas were wrong once i got home.One was over done.one was missing all my toppings.When i returned to store to speak with manager he did nothing.I placed another order and no discount no im sorry or anything.Plus manger... Read more

Comments: 0
Rating:

Not properly baked

Complaint from Manish Nagah on 04 August 2020 about Dominos Pizza.

Today I ordered from the Sarojini Nagar Dominos outlet. I ordered Garlic Bread, Red Velvet Lava and Veg Parcel at around 9:18 pm. My order number is 116. Firstly the food was cold and secondly the garlic bread was not... Read more

Comments: 0
Rating:

I didn’t receive my order

Complaint from Nithya on 04 August 2020 about Dominos Pizza.

I placed an order using Uber eats. And I didn’t receive my order even after 2hours. I tried cancelling my order using uber eats app, I couldn’t cancel it either. I read all the FAQs and stuffs, apparently Dominos uses... Read more

Comments: 0
Rating:

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