Dominos Pizza Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -33% decline in complaints about Dominos Pizza over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 24, 2024

Dominos Pizza complaint process

Do you have a dispute or had a bad customer experience with Dominos Pizza? Submit your Dominos Pizza complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Dominos Pizza.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Dominos Pizza complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Dominos Pizza?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Dominos Pizza complaints chart

We have received 72 complaints about Dominos Pizza over the last 12 months. The graph below shows a monthly breakdown.

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Dominos Pizza complaint statistics

Curious about Dominos Pizza's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!

3412
Total complaints
3410
Open Complaints
0
Complaints pending
2
Complaints resolved
1.2
/10 3412 ratings

How to contact the customer service of Dominos Pizza?

Below, you will find the contact information for the complaint department of Dominos Pizza. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-734-930-3030
Contact form:

You can contact the customer service of Dominos Pizza by calling 1-734-930-3030. If you want to reach out to Dominos Pizza through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Dominos Pizza reviews: (3412)

Authentic experiences shared by our community for your benefit.

Pizza mix up

Complaint from Mamabear6561 on 04 August 2020 about Dominos Pizza.

I ordered pep.,onion and mushroom and butter garlic on the crust and there was no garlic on the crust thats what was wrong with my pizza Read more

Comments: 0
Rating:

Delivery

Complaint from WillNotOrderAgain on 04 August 2020 about Dominos Pizza.

I ordered food online at 10:56p. It did not get to my location til 12:50a. Called the office. Said food was out for delivery. Give it 10 minutes. 20 minutes later still no food. Tried calling back. No one answered... Read more

Comments: 0
Rating:

Over an hour for pick up

Complaint from Darrendugas on 04 August 2020 about Dominos Pizza.

I ordered a pizza for pickup and they said 20 minutes. I got there 25 minutes after I ordered and waited in the Drive-Thru for 30 minutes behind two cars. I then backed up into a parking spot to go... Read more

Comments: 0
Rating:

My order never came

Complaint from Shelly b on 04 August 2020 about Dominos Pizza.

I order my food at 9:56 pm tonight I received an automatic text saying my food will be delivered soon @ 11:24 pm It’s now 12:11 am I still didn’t receive my food This happened 3 times at the pitkin Avenue... Read more

Comments: 0
Rating:

No service

Complaint from Myke on 04 August 2020 about Dominos Pizza.

I ordered pizza from dominos at like 8 or 9 pm tonight thinking that the store would be open. I didn't know whether they were open or not. So I called 3 times back to back and stayed on the... Read more

Comments: 0
Rating:

Racial Slur

Complaint from Zayyy on 04 August 2020 about Dominos Pizza.

I am one of the employees at Domino’s, I was disrespected. Today at work I was kindly minding my business and once I got the speaker to play music I was, also my music was not loud it was just... Read more

Comments: 0
Rating:

Pizza delivery

Complaint from Brittany on 04 August 2020 about Dominos Pizza.

Well we order a large Hawaiian pizza like an hour ago and then we have still been waiting for it for another hour and so we called them back and then tired saying that they had 420 grand ave east... Read more

Comments: 0
Rating:

driver didn't deliver

Complaint from dpersonette@tampabay.rr.com on 03 August 2020 about Dominos Pizza.

I ordered a pizza and garlic bread on 07-03-20 and when the pizza was being delivered I received a text that it was on the way so I waited 20 min and checked my tracker and it showed complete so... Read more

Comments: 0
Rating:

Gift Card mishap

Complaint from CLP on 03 August 2020 about Dominos Pizza.

On August o1,2020 at 04:21 i ordered a pizza using a Gift Card with a balance of $20. A nice young lady named Claudia manually rang up the order using my Gift Card. I ordered a Lg. Extravaganzza pizza. After... Read more

Comments: 0
Rating:

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