Our sentiment meter has detected that Vinted complaints over the past 28 days have remained within our normal fluctuation range, showing a change of -20%. While some customers might experience challenges with Vinted, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on May 10, 2024
Do you have a dispute or had a bad customer experience with Vinted? Submit your Vinted complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 236 complaints about Vinted over the last 12 months. The graph below shows a monthly breakdown.
Curious about Vinted's track record in addressing complaints within the Fashion category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Vinted. To amplify the impact of your complaint, please use our complaint form.
The corporate office of Vinted is located at 5 New Street Square, London, United Kingdom, EC4A 3TW. You can contact the customer service of Vinted by calling +442072658855. If you want to reach out to Vinted through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Rakhee on 28 March 2023 about Vinted.
A buyer bought an item which was brand new and then said it was not as described. I was told to that the item would be returned a refund would be issued. I was not happy with this as the... Read more
Complaint from Eve_L on 27 March 2023 about Vinted.
Good afternoon, a few weeks ago, I purchased a child tracksuit from my son through Vinted. The description of the tracksuit was “a very good condition with a sewn up rip” (please refer to the attachment for a more detailed description.... Read more
Complaint from nen 18 on 26 March 2023 about Vinted.
When I collected an item i bought on Vinted, the parcel was covered in petrol or diesel, it had a strong smell. The assistant advised me open it with care. I took it home hoping the packaging had protected the... Read more
Complaint from Emma996 on 21 March 2023 about Vinted.
So I posted an item and the buyer messaged to say she didn’t receive it. The tracking said delivery attempted but address inaccessible. So vinted suspended the order and once I messaged vinted about the suspension they said they’d investigate into... Read more
Complaint from Phillexx on 20 March 2023 about Vinted.
My daughter who lives in Spain has a Vinted account and sells some of her old clothes and buys sone used clothes so she can keep up to date. All of a sudden, Vinted has said: Your account has been blocked based... Read more
Complaint from Charlilecki on 18 March 2023 about Vinted.
I sold a bag for £60 - it arrived in my Vinted wallet and then I withdrew it. Is never arrived in my bank account. I have spoken to my bank and everything and it doesn’t exist. Vinted have not... Read more
Buyer bought an item from me, said they were faulty-which they weren’t the item was supposed to be returned to me but the buyer sent an identical damaged pair back then gave her a refund Read more
Complaint from Zrandalll on 09 March 2023 about Vinted.
Vinted refunded a buyer before the buyer returned the damages item to the seller ! I have proof of receipt that I sent and proof that the buyer received the item ! Read more
My item was meant to be sent back to me it has not arrived it’s been over 4 weeks I’ve contacted Vinted and only received automated responses back This is not a cheap item I can afford to forget about... Read more
Complaint from Elliemet333 on 08 March 2023 about Vinted.
I send parcels frequently with Evri when I have sold items on Vinted. I have 5 star feedback and NEVER have issues. However, an item arrived to a buyer, with a shoe missing. The items have clearly been ripped and... Read more
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