Vinted complaint: Buyer vandalised shoes and returned them. Vinted refunded them
Filed 17 Jul 2023 by Jodie
sold a pair of second hand Louis Vuitton shoes on vinted. They had signs of wear and tear shown in the photos and were listed as used.
The buyer didn’t like them and complained about the signs of wear. Which I had been clear about.
I refused the return but vinted over turned this. The buyer returned the item to me with visible signs of extra damage and the placed rotted banana peel in the shoes and bag. I showed the proof of deliberate damage and the rotted banana skins. Vinted simply said that I have not shown adequate evidence and refunded the buyer who returned them. Even though I provided proof of the vandalism . The photos are the condition that I received my shoes back in. I provided these to vinted, along with screenshots of abuse from the buyer. They did nothing
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