Refunds that never come back after the return is signed for. Orders that vanish somewhere between the seller and the door, the wrong pair of shoes in the box, money from a sale that is never released, and a card used by someone who is not you.
Chasing a fashion retailer through its own help centre rarely gets you anywhere. We push your complaint out through emails, social media, paper complaint letters and other tools at our disposal, so the company cannot quietly ignore it.
Famous Footwear
Hi, I had an incident at one of your stores in Albuquerque, New Mexico where I was reviewed service for whatever reason maybe I…
Debenhams
I ordered online Debenhams emailed me to say payment successful,then I got another email to say my address did not exist.i bought as a…
SHEIN
My account with Shein has been frozen due to alleged “suspicious activity.” I have been a loyal customer for many years, placing numerous orders…
Old Navy
My pant size all my life has been 32W 32L. I’ve never shopped at Old Navy, but I purchased 3 pairs of jeans because…
Vinted
I’ve been waiting for five withdrawals, totalling £74, which have never made it to my bank. I’ve contacted Vinted’s help team to be met…
Vinted
I am writing to demand an immediate refund for this order, delivered in a damaged and incomplete condition owing to the seller’s failure to…
SHEIN
I got a message all of a sudden that I requested for a refund on my order And I didn’t do anything like that
Vinted
Dear Complain, I am writing to formally raise my concerns regarding the buying and selling platform, Vinted. I have previously used Vinted to both…
Levi’s
I will try to be calm but the sales person was harassing . I wanted to exchange the two pairs of pants I had…
SHEIN
3 different packages say delivered but none were!
Vinted
I have been trying to withdraw my vinted balance for weeks now tried on the app and on laptop but the payment keeps failing…
Depop
I sold an item and shipped it the next day, but the app wouldn’t allow me to mark as shipped. 3 days later the…
SHEIN
Ordered two bedframes and they were sent to the incorrect address and they wont provide me with a refund or my items my address…
Depop
The handling of my recent order, which has resulted in significant frustration and financial loss. I believe it is important to share my experience…
Ryabe.com
I ordered a dress in two sizes intending to return the one that didn’t fit. Although the dresses were nice, neither one fit. The…
Ryabe.com
I have not received my whole order. I only received two sweaters and two are never arrived.
Vinted
My name is Olena Sokolvak. I’m a seller from vinted.pl During more than 6 month I can’t solve an issue with their support team.…
Vinted
I purchased an item on vinted which never arrived. The tracking updated to in transit but never updated again. After it had been showing…
Vinted
Hi, Everything started before 2 weeks when Vinted sent me note that I sold until some limit where they want bank statement from my…
Cotosen
I ordered in Oct 2023 and never received my order. I have emailed with multiple people and no one can help. They just send…
