Do you have an issue or had a bad experience with Zalando? Report it through our platform, we make sure your complaint get the attention it deserves!
Besides reaching out to Zalando directly, we advise you to file your complaint through our platform. This way you have the best chance of resolving your complaint!
Complaint from Bethnick11 on 25 July 2022 about Zalando in category Fashion
Subject: Official Complaint 10501017984957Dear SirMadamI would like to make an official complaint in regards to my refund being issued and then almost 4 weeks later being cancelled.I placed the above order on 29th May 2022. The items were... Read more
Complaint from lijana on 04 July 2022 about Zalando in category Fashion
Hello my name is Lijana, on 30 of May i have returned one item of my entire order. i have dropped item ant Evri dropping point( always drop off there). So after 14 days i haven't received my refund, so... Read more
Complaint from jo_ytc on 09 June 2022 about Zalando in category Fashion
I used the Evri return postage label provided by Zalando to send the Coach Madison Rucksack back to Zalando. After having seen no movement in the tracking details for over a week, i contacted Evri on 6 April and they... Read more
Complaint from ManikaChakrawarti on 05 January 2022 about Zalando in category Fashion
Order number: 10101353925436, I returned this on Oct and in November the customer care ed the package is lost. They asked for the copy of return receipts which I shared and following up with them since last 2 month and... Read more
Complaint from michele97 on 08 October 2021 about Zalando in category Fashion
My name is Michele and I have been a customer of Zalando for several years. I have spent over 2,000 euros on the site only in the past few months.I am shocked by what has just happened to me and,... Read more
