Boohoo Complaint Sentiment: Negative

Our sentiment meter has identified a 100% increase in complaints about Boohoo over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Boohoo's offerings.

Sentiment data last updated on April 24, 2024

Boohoo complaint process

Do you have a dispute or had a bad customer experience with Boohoo? Submit your Boohoo complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Boohoo.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Boohoo complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Boohoo?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Boohoo complaints chart

We have received 2 complaints about Boohoo over the last 12 months. The graph below shows a monthly breakdown.

10
9
8
7
6
5
4
3
2
1
0
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr

Boohoo complaint statistics

Curious about Boohoo's track record in addressing complaints within the Fashion category? Dive into the all-time complaints data right here!

4
Total complaints
4
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 4 ratings

How to contact the customer service of Boohoo?

Below, you will find the contact information for the complaint department of Boohoo. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
0161-236-5640
Contact form:

You can contact the customer service of Boohoo by calling 0161-236-5640. If you want to reach out to Boohoo through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Boohoo reviews: (4)

Authentic experiences shared by our community for your benefit.

Stolen Property

Complaint from Bek on 01 April 2024 about Boohoo.

The issue that I have experienced was: I've sent the wrong parcel back to this company, instead of the £17 dress, I've accidently send a £140 designer handbag. I send this via their Inpost option and managed to track the... Read more

Comments: 0
Rating:

Boohoo I. T System

Complaint from Ash09 on 14 September 2021 about Boohoo.

Some items were delivered from my Wishlist I have repeatedly tried to use Boohoo Returns Portal, however every time I put in my details EG email address or last 4 digits of my phone number or the item reference the... Read more

Comments: 0
Rating:

Returning clothes

Complaint from Naaz on 26 November 2020 about Boohoo.

Months ago i placed a order, but the clothes didnt fit me. It was 2 clothes. I return them back in to boohoo. I received my money for one of the items but for the second item i diddnt received... Read more

Comments: 0
Rating:

Why use our complaint platform?

✅ 10 years experience in successful complaint resolution

✅ We will make sure that your complaint receives the attention it deserves📢

✅ Get help from our community, and help other people to make better choices

✅ 100% verified complaints from real people

How does Complain.biz work?