Tessuti Complaint Sentiment: Neutral

Our sentiment meter has detected that Tessuti complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Tessuti, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 25, 2024

Tessuti complaint process

Do you have a dispute or had a bad customer experience with Tessuti? Submit your Tessuti complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Tessuti.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Tessuti complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Tessuti?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Tessuti complaints chart

We have received 1 complaints about Tessuti over the last 12 months. The graph below shows a monthly breakdown.

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Tessuti complaint statistics

Curious about Tessuti's track record in addressing complaints within the Fashion category? Dive into the all-time complaints data right here!

7
Total complaints
7
Open Complaints
0
Complaints pending
0
Complaints resolved
1.6
/10 7 ratings

How to contact the customer service of Tessuti?

Below, you will find the contact information for the complaint department of Tessuti. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
+44-1244-312585
Webcare email:
orders@tessuti.co.uk
Contact form:

You can contact the customer service of Tessuti by calling +44-1244-312585. For Tessuti support through email, send your inquiry to orders@tessuti.co.uk. If you want to reach out to Tessuti through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Tessuti reviews: (7)

Authentic experiences shared by our community for your benefit.

Item never received - being ignored.

Complaint from Itsdare on 06 September 2023 about Tessuti.

Good evening. I ordered an item, which was left in my porch with the door open and doorbell wasn’t rung (there was someone home that could have taken this delivery). It was expensive item, for me anyway (£90 jacket as a... Read more

Comments: 0
Rating:

Didn’t receive refund and now shop is closed!!

Complaint from Anjum on 02 March 2023 about Tessuti.

I returned my purchased items in January and still haven’t received a refund. On trying their website, phone number , email address and app I’ve been told they are now closed and all contact lines are shut. Read more

Comments: 1
Rating:

Damaged box

Complaint from Ambar87 on 31 December 2022 about Tessuti.

I spent £100 on shoes as they are a present for my husbands birthday and this is how the box arrived. This is ridiculous. I rang customer services who told me to go to a Tessuti store which is in... Read more

Comments: 0
Rating:

Awaiting refund

Complaint from JHop on 10 December 2022 about Tessuti.

Returned order No 323644105 on 21 November and am still awaiting refund. Read more

Comments: 0
Rating:

Missing my bag

Complaint from Indre on 06 December 2022 about Tessuti.

I order Valentino purse and Valentino bag ,yesterday i got my order and it was just purse .I WAS calling three times for customer service ,they speaking different storys ..One told that its send it ,another told that it's sold... Read more

Comments: 0
Rating:

No refund for item not sent

Complaint from Lisa harris on 20 August 2022 about Tessuti.

My son had a missing item in his parcel so they sent him 2 email link forms to fill in that he did and a few months passed and he had nothing back so I rang and they said they... Read more

Comments: 0
Rating:

Waiting for refund

Complaint from shonz_93@hotmail.com on 12 May 2022 about Tessuti.

My order - 322908732 This was sent back to you on the 1604 and I have an email ing this. I still haven't had the money put into my bank and it has nearly been a month! I payed on Klarna... Read more

Comments: 0
Rating:

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