Zalando complaint: WHERE IS MY REFUND?
Filed 31 Oct 2023 by Gaye
Hello. I ordered 2 items from Zalando. Both were unsuitable. I contacted them to request return. I was advised to put both items together in one return which I did. They acknowledged receipt of the items but have only refunded me for one item not 2. I have emailed over 13 times to try to secure the second refund. No success.
Report
Discussion
0 comments
No comments yet. Been through something similar with Zalando? Start the discussion above.
More Zalando complaints
View all 20Would like my money returned
I have placed an order on 27 October for the amount of 226 Euro. The payment went off my bank…
Return of package
I have a problem with a returned package. This happened already on the 10th of May. I received a dress…
Complaint for Zalando consumers service in Italy
My advice is to change the consumers service of Zalando in Italy. They are the shame for this firm. After…