Filed 11 Jul 2023 by Ana
I have a problem with a returned package. This happened already on the 10th of May. I received a dress and returned it in the same day by post. The package is still on the warehouse and has not been processed by Zalando. I have been in contact with them but they say they can’t do nothing. This is not acceptable.
Report
More Zalando complaints
View all 20WHERE IS MY REFUND?
Hello. I ordered 2 items from Zalando. Both were unsuitable. I contacted them to request return. I was advised to…
Complaint for Zalando consumers service in Italy
My advice is to change the consumers service of Zalando in Italy. They are the shame for this firm. After…
wrong size keeps on being sent
on two occasions now have ordered the same dress in size 40 which they say they have stock of and…