While Foot Locker remains a popular destination for sportswear and sneakers, complaint data from our community has flagged several recurring issues with their services. Common complaints include problems with online orders, such as delayed shipments or lost packages, as well as unpleasant experiences with customer service, ranging from unresponsiveness to rudeness.
To avoid these issues, we strongly recommend customers double-check their order details and shipping information. If problems arise, contact customer service promptly, document all interactions, and gather proof such as order confirmations and communication records.
Do you have a dispute or had a bad customer experience with Foot Locker? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Foot Locker.
Our sentiment meter has detected that Foot Locker complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Foot Locker, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on February 4, 2026
We have received 0 complaints about Foot Locker over the last 12 months. The graph below shows a monthly breakdown.
Curious about Foot Locker's track record in addressing complaints within the Fashion category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Foot Locker. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Foot Locker by calling 1-800-991-6815. If you want to reach out to Foot Locker through their own website, you can use their contact form.
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Helpful experiences shared by verified Foot Locker customers. Search, discuss and connect with other people in our community.
Complaint from Uzzy on 27 March 2024 about Foot Locker.
My order was split into two deliveries. The first part of my order was delivered on tracking number 31515281304586. This order was delivered to a neighbor. The neighbor is claiming they do not have my parcel. Footlocker are saying, as... Read more
Complaint from Ernest Coleman on 08 June 2023 about Foot Locker.
I purchase a footlocker for $150.00 for a girlfriend of mine. I sent her a photo copy of the the card and receipt. Then I scratched off the pin number and sent her another picture of the card. She said... Read more
Complaint from edwin7722 on 03 January 2023 about Foot Locker.
On 2 Jan 2023, approx. 2120hrs, my family of 5 pax visited the outlet at Jewel Singapore. On level 2, I was looking for some show models to try on and walk past the service counter, Without Barricades blockage from... Read more
Complaint from Bittsie on 27 September 2021 about Foot Locker.
I was dropping off my husband off for work on 92721 they came out and told me that I could not just drop him off at the front door. That I had to park. Then back on 92421 I... Read more
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