Complaints about SHEIN

On this page you can see which complaints are submitted about SHEIN.

How to file a complaint to SHEIN?

Whatever your complaint about SHEIN is, follow the next three steps in order to have the best chance of resolving your complaint.

1. Click on the 'File SHEIN complaint' button on our website.
2. Describe your complaint in detail, and suggest how SHEIN should resolve it.
3. Submit your complaint directly to SHEIN and mention that you posted your complaint on

Statistics of SHEIN in the category Fashion

64 total complaints
1.3 /10
8 votes

Complaints overview

Missing Items

Complaint from on 23 April 2022 about SHEIN in category Fashion

I ordered for 14 items and I only received 11. A dress and two tops are missing. Order No is - 47234208823693. If I’m not receiving a refund I should get my order immediately. Read more


Complaint from on 22 April 2022 about SHEIN in category Fashion

I have spent 94.00 pound on several items , only one of the items came today ( 21422) but I need a return label to send it back, your web page is difficult to send a complaint. So would... Read more

Missing items

Complaint from on 20 April 2022 about SHEIN in category Fashion

I bought stuff online some was shipped and some where not Two pa of baby shoes and one pair of mold distresst I made the other this month on the first and it’s arrived today and it’s missing three items... Read more

Not delivered

Complaint from on 11 April 2022 about SHEIN in category Fashion

I have ordered on 24 March, with 8 items, I pay 132 pounds, and I have tracking number, but maybe is fake, It past 2 weeks, is still in transit, all responses on my messages was have patience. Already I... Read more

Delay of delivery

Complaint from on 26 March 2022 about SHEIN in category Fashion

Ive ordered some items of this code BUFZA3110315014YQ on the 13th of November 2021 and I've not yet received them. I would like to know as to when am i going to get them or whats the delay Currently I'm unable to... Read more