Complaints about Zara

On this page you can see which complaints are submitted about Zara.

How to file a Zara complaint?

Whatever your complaint about Zara is, follow the next three steps in order to have the best chance of resolving your complaint.

1. Click on the 'File Zara complaint' button.
2. Describe your complaint in detail, and suggest how Zara should resolve it.
3. Submit your complaint directly to Zara and mention that you posted your complaint on

Statistics of Zara in the category Fashion

2 total complaints
1.0 /10
2 votes

Complaints overview

Not refunded for item

Complaint from on 28 December 2020 about Zara in category Fashion

I returned parts of an order to zara. I was not refunded for one item that I returned. When contacting customer service, they claim zara did not receive it however I returned all items in one box and I have... Read more