Do you have an issue or had a bad experience with Zara? When you submit your Zara complaint through our platform you show that you wont let your problem pass by quietly. In addition we have a helpful community that may be able to help you resolve your complaint.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint get the attention it deserves!
Complaint from Aashi407 on 16 January 2023 about Zara in category Fashion
Hi Team,This is regarding Order ID: 53105275852I wish to raise a complaint escalation for this issue because:1. I had raised a return request for 6 items from this order on 9 December 2022. The return request was approved... Read more
Complaint from karen tracey on 15 January 2023 about Zara in category Fashion
my original order had 4 items. i received 2 correct items, one of which i kept, the other returned and refunded fori then received 2 incorrect items which i was advised ( eventually ) to return. I was advised i... Read more
Complaint from Be fair boo on 06 January 2023 about Zara in category Fashion
No apology just RUDE Read more
Complaint from KBI on 19 December 2022 about Zara in category Fashion
I have bought 2 leather jackets and 2 shoes and many perfumes from Zara Suzhou China 3 years back. Amounting more than 2000 RMB. I am very sorry to say that Zara products are the most third class and worst products... Read more
Complaint from Spencerzhong on 18 December 2022 about Zara in category Fashion
My wife and I bought a WOOL BLEND HIGH COLLAR COAT at this store today (2022-12-17) as a Christmas gift for my daughter but the whole experience was quite disturbing. We found the price tag saying it's $199, then I... Read more
Complaint from gretutyte on 25 November 2022 about Zara in category Fashion
I order multiple items online, once they arrived, I tried them on and return what didn't fit. I returned next day in original package 2 pairs of jeans. few weeks later I received the email that my return was rejected... Read more
Complaint from Jaz11334 on 24 November 2022 about Zara in category Fashion
I ordered a pant from ZARA of size XS when I called them they said I can return it through mail which I am unable to do. I explained it thousands of time that I can’t return the item because... Read more
Complaint from Devastated on 21 November 2022 about Zara in category Fashion
I saved up to buy my daughter a jacket for the winter. Paid £59 for the order and £4.95 for next day delivery. I received a pair of trousers instead! Went online to complain and they didn’t believe me. They... Read more
Complaint from mokshnair on 15 November 2022 about Zara in category Fashion
I have ordered three items from ZARA but I got only two items its open cheating from such branded company Read more
Complaint from Namita on 31 July 2022 about Zara in category Fashion
I purchased two items online and it has to be delivered got message of delivery but I have not got any delivery , I contacted customer care immediately and it’s already 5 days and they are still tracking the delivery... Read more
