Complaints about Zara

Do you have an issue or had a bad experience with Zara? When you submit your Zara complaint through our platform you show that you wont let your problem pass by quietly. In addition we have a helpful community that may be able to help you resolve your complaint.

How to file a complaint about Zara?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint get the attention it deserves!

Statistics of Zara in the category Fashion

16 complaints last year
1.0 /10
20 ratings
20

Zara complaints:

Refund not initiated

Complaint from on 16 January 2023 about Zara in category Fashion

Hi Team,This is regarding Order ID: 53105275852I wish to raise a complaint escalation for this issue because:1. I had raised a return request for 6 items from this order on 9 December 2022. The return request was approved... Read more

Comments: 0
Rating:

Worst quality leather items

Complaint from on 19 December 2022 about Zara in category Fashion

I have bought 2 leather jackets and 2 shoes and many perfumes from Zara Suzhou China 3 years back. Amounting more than 2000 RMB. I am very sorry to say that Zara products are the most third class and worst products... Read more

Comments: 0
Rating:

Return rejected

Complaint from on 25 November 2022 about Zara in category Fashion

I order multiple items online, once they arrived, I tried them on and return what didn't fit. I returned next day in original package 2 pairs of jeans. few weeks later I received the email that my return was rejected... Read more

Comments: 0
Rating:

Wrong item received

Complaint from on 24 November 2022 about Zara in category Fashion

I ordered a pant from ZARA of size XS when I called them they said I can return it through mail which I am unable to do. I explained it thousands of time that I can’t return the item because... Read more

Comments: 0
Rating:

Wrong item received

Complaint from on 21 November 2022 about Zara in category Fashion

I saved up to buy my daughter a jacket for the winter. Paid £59 for the order and £4.95 for next day delivery. I received a pair of trousers instead! Went online to complain and they didn’t believe me. They... Read more

Comments: 0
Rating:

No delivery

Complaint from on 31 July 2022 about Zara in category Fashion

I purchased two items online and it has to be delivered got message of delivery but I have not got any delivery , I contacted customer care immediately and it’s already 5 days and they are still tracking the delivery... Read more

Comments: 0
Rating:

How does Complain.biz work?