Zara complaint: Order not received

Name: Order not received
Item: Zara
Rating: 1
Author: Claire

Open 21 Aug 2023 100 views Fashion

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Filed 21 Aug 2023 by Claire

My order was over £100 left outside my old address I have checked with all neighbours nobody has it. They refuse to refund me. In a cost of living crisis I cannot afford to lose this money

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Case details

Status: Open
Company: Zara
Filed: 21 Aug 2023
Rating: 1/5
Desired resolution: By giving me a refund
Problem: Order left at old address, refund refused
About: clothing order
At stake: £100

Progress

Filed
Company notified
Company replied
Resolved

21 Aug 2023 Complaint filed and published
21 Aug 2023 Message from Bizzy: we notified Zara about this complaint.

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