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Zara complaint: Missing items

Open 128 views Fashion

Filed 11 Oct 2023 by Andreea

The parcel arrived open with nothing inside. I paid 200 pounds ( money for which I work 4 days) . I will put here their response here :
Zara answers!!Upon checking, we have checked this order internally and can that the full order was picked, packed and delivered correctly to the address provided to us. Therefore, we regret to inform you that we are unable to process the refund for the items.

And I can that you have my money and I don t have my items.
THIS SEEMS CORRECT TO YOU ZARA?!!

Zara complaint: Missing items
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