Skechers Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Skechers over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 25, 2024

Skechers complaint process

Do you have a dispute or had a bad customer experience with Skechers? Submit your Skechers complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Skechers.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Skechers complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Skechers?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Skechers complaints chart

We have received 12 complaints about Skechers over the last 12 months. The graph below shows a monthly breakdown.

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Skechers complaint statistics

Curious about Skechers's track record in addressing complaints within the Fashion category? Dive into the all-time complaints data right here!

16
Total complaints
16
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 16 ratings

How to contact the customer service of Skechers?

Below, you will find the contact information for the complaint department of Skechers. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-746-3411
Contact form:

You can contact the customer service of Skechers by calling 1-800-746-3411. If you want to reach out to Skechers through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Skechers reviews: (16)

Authentic experiences shared by our community for your benefit.

Discrimination/Bad Management/Harrasment/ Cover Up

Complaint from jermiah on 26 March 2024 about Skechers.

Skechers Has Lost A Loyal Customer. I Would Always come to This location. My Wife And I. We Were Always Greeted By A specific Employee. She Stood out for 2 Reasons. 1 Her Impeccable smile And personality.... Read more

Comments: 0
Rating:

Shoes

Complaint from Staci on 21 February 2024 about Skechers.

I bought sketchers d lux shoes to go walking in. I paid 100bucks for them and they are horrible. They completely throw my gate off and flare up my scitica.I am also a housekeeper I thought well I paid... Read more

Comments: 0
Rating:

25% discount

Complaint from Barbara Anderson on 17 January 2024 about Skechers.

Walk in the store today to get sneaker for my job I worked for the state of NY and asked for my 25% discount. First I Walk in the store she act like she didn't see me I let that... Read more

Comments: 0
Rating:

Sketcher's Security and Manager insulted my Family

Complaint from SketcherCustomerComplain on 20 November 2023 about Skechers.

Hi - Before I reach out to Legal and HR, I would like to discuss and share with Sketcher's management about the behavior of Sketcher's security and Manager for insulting my family in front of customers with Fag F words,... Read more

Comments: 0
Rating:

FOAMIES COMPLAIN

Complaint from Nmae on 07 November 2023 about Skechers.

Im residing here in Butuan City, Agusan Del Norte. My husband and I has really been an avid fan of Skechers ever since. We all know that you produced an excellent qualities of shoes. Last year, I bought two kinds of... Read more

Comments: 0
Rating:

Missing items

Complaint from Andreea MC on 11 October 2023 about Skechers.

Hi, I have placed an online order on 2 October that arrived on 4 but without my shoes inside. I don t know what happened because the big box for me looks unopened but the inside small shoes... Read more

Comments: 0
Rating:

No customer service

Complaint from Khotso on 21 September 2023 about Skechers.

I bought the shoes at Centurion mall in Pretoria it was my wife's present but the size was wrong the store manager said they not going to accept the shoes back but the shoes are only 2 days old from... Read more

Comments: 0
Rating:

Accident for Slip Resistant

Complaint from Rosemarie on 20 September 2023 about Skechers.

I buy shoes slip resistant in soft moc the brand is skechers because i need in my work to be safe i work in tim hortons we clean the floor and its wet all i know im safe because im... Read more

Comments: 0
Rating:

Bad and faulty product

Complaint from Sunayana on 23 August 2023 about Skechers.

After wearing shoes juast for an hour. The tip started falling apart, light not working. Even the heels part scraped. Worst quality for skechers. My daughter hardly worn shoes for an hour and now customer service is not helping and... Read more

Comments: 0
Rating:

Not received

Complaint from Lachu on 05 August 2023 about Skechers.

I have ordered 2 shoes through skechers website on July 9th. But I haven't received the product yet. Kindly update the status. Read more

Comments: 0
Rating:

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