Our sentiment meter has detected that New Balance complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with New Balance, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 17, 2024
Do you have a dispute or had a bad customer experience with New Balance? Submit your New Balance complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of New Balance.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional New Balance complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 1 complaints about New Balance over the last 12 months. The graph below shows a monthly breakdown.
Curious about New Balance's track record in addressing complaints within the Fashion category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of New Balance. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of New Balance by calling 1-800-595-9138. If you want to reach out to New Balance through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Authentic experiences shared by our community for your benefit.
Complaint from greglondon on 09 August 2023 about New Balance.
Inside tongue came out after wearing 5 days. Was a gifted so I didn’t have a receipt but the trainers are new as you can see on the pictures This company is a joke and no respect to the customer Read more
Complaint from annesnock on 22 January 2023 about New Balance.
My husband purchased a pair of NB sneakers on October 6, 2022 from the Smithtown location above. Within two months the tongue of one of the sneakers completely fell off. Please see photo and receipt of payment. He... Read more
Complaint from Barbara Cleeland on 29 December 2022 about New Balance.
November 12 I ordered from New Balance Discount Black, 1080v11, 8 12, Medium paid with American Express card $70.00. On my November Statement this charge was shown on the date of November 17. Order Number YQV3HK7JY. ... Read more
Complaint from patcicero1 on 02 October 2022 about New Balance.
This is my second pair of New Balance All Terrain shoes that have a problem with the thin sole coming loose! I have had to use shoe glue to keep the thin soles on and it is getting tiresome. I... Read more
Complaint from John C. on 30 September 2022 about New Balance.
Purchased NB 990 American made sneaker when they first were introduced, as I wanted an American made quality sneaker. I purchased them at ST. Pierres shoe store in Taunton.MA. They were very expensive so I only wore them approximately 10... Read more
Complaint from NuBaalance on 08 September 2022 about New Balance.
this is my second pair of Nu balance tennis shoes that the black rubber comes off the bottom of the shoe. I have worn NuBalance white tennis shoes for as long as I can remember and I am 88 years old. I... Read more
Complaint from Sleone on 28 June 2022 about New Balance.
My mom sent me a pair and Shoes don't hold up wore them 1 time and the sole is falling apart I have more pictures too Read more
Complaint from Blazered on 08 April 2022 about New Balance.
I purchased a pack of socks for women. I made sure that they would fit. The package states size 4-10. I washed the socks before I wore them. The socks are way too small and cause... Read more
Complaint from peterbiltangel on 20 March 2022 about New Balance.
At my job I have to wear slip resistant shoes and I have been buying NB slip resistant for a long time. 2 days ago it was raining and I was walking back into my office and I slipped... Read more
Complaint from Laura Villanueva on 20 March 2022 about New Balance.
in Nov 2022 I bought a blue tennis after 4 month the fabric broke at the side of both them. I think is a design problem because the location were broken a silver letters are very close. Read more
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified complaints from real people
