New Balance complaint: Men’s New Balance Sneaker Size 13 Model M2002RBM
Filed 22 Jan 2023 by Anne
My husband purchased a pair of NB sneakers on October 6, 2022 from the Smithtown location above. Within two months the tongue of one of the sneakers completely fell off. Please see photo and receipt of payment. He was shocked to see this happen to the brand he has been purchasing for years. Since this happened within a two month period we are asking for a refund of the amount paid of $152.08 or a replacement of the same sneaker. Please advise how this will be handled. Thanking you in advance for a quick resolution.
Report
Discussion
0 comments
No comments yet. Been through something similar with New Balance? Start the discussion above.
More New Balance complaints
View all 12Poor quality trainers and terrible customer service
Inside tongue came out after wearing 5 days. Was a gifted so I didn’t have a receipt but the trainers…
Shoes have not arrived
November 12 I ordered from New Balance Discount Black, 1080v11, 8 12, Medium paid with American Express card $70.00. On…
Thin soles come loose!
This is my second pair of New Balance All Terrain shoes that have a problem with the thin sole coming…