Zara complaint: Loss of order and refuse to refund
Filed 17 Mar 2024 by Lyndsey
Royal Mail lost the delivery package and Zara will not resolve the problem. Keep being told to wait 48 hours. There was no personal service just standard replys. It’s caused me a lot of stress. I then had someone calling me from Kenya stating they work for Zara asking for personal information and telling me my account has been deactivated. I did not trust this. I can no longer communicate with Zara via what’s app so they must put have put a block on me. I have spoke to someone via chat but still not resolved and told again to wait 48 hours. The goods have been missing for 9 days.Still paid for goods that I have not received.
Report
Discussion
0 comments
No comments yet. Been through something similar with Zara? Start the discussion above.
More Zara complaints
View all 61Failure to return my merchandise to me
Zara recently started to offer a clothing repair service. On February 21. Using the shipping label they provided I sent…
Order 53535240984 – legal complaint
Hi – I Have been requesting since January 2nd to return 5 items from order 53535240984 and have received no…
Rude employee
I was shopping with my friends yesterday at kings plaza mall, we entered Zara and shopped around. It was a…