SHEIN complaint: Frozen shein account

Name: Frozen shein account
Item: SHEIN
Rating: 1
Author: Zara

Open 12 Jul 2024 272 views Fashion

File your SHEIN complaint How does Complain.biz work?

Filed 12 Jul 2024 by Zara

They won’t let me order anything and they keep saying it’s temporary. Even though it’s been multiple days. They had no reason for freezing my account cus I did nothing. I have £200 credit I haven’t used yet

SHEIN complaint: Frozen shein account — Photo Zara uploaded with this complaint

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Reason

What is wrong?

Your email (optional, if we may ask you something)

Case details

Status: Open
Company: SHEIN
Filed: 12 Jul 2024
Rating: 1/5
Desired resolution: Unfreeze my account immediately
Problem: Account frozen with unused credit
About: shopping account
At stake: £200

Progress

Filed
Company notified
Company replied
Resolved

12 Jul 2024 Complaint filed and published
12 Jul 2024 Message from Bizzy: we notified SHEIN about this complaint.

See all 188 SHEIN complaints

Discussion

2 comments

Iiyana 5 Aug 2024

Im going’s through the same thing? Did you ever fix it?

9 Reply
Asra 28 Dec 2024

My account has been closed too. I don't know what to do. Please help me.

Reply

More SHEIN complaints

View all 188

Frozen account

It reflects that my account is frozen

18 Jul 2024

Ad On Youtube

The running ad displayed a woman holding her naked breast while my child is watching and practicing his vocabulary letters.…

13 May 2024

sizes of items

ordered 4 items, size 1214, got the items 1012. two I CAN GET AWAY WITH, have had to return two.…

8 Aug 2022

Wronged by SHEIN too?
Make it sting!

Launch complaint