SHEIN complaint: I haven’t received my order

Name: I haven’t received my order
Item: SHEIN
Rating: 1
Author: Sofia

Open 27 Sep 2023 82 views Fashion

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Filed 27 Sep 2023 by Sofia

The app says that the package has been delivered and received, but I didn’t receive it. I don’t know who has it, and the system can’t help me out with this problem. I want rather my money back or my order. Please help. It’s not my fault that the package man or whoever delivered it in the wrong place.

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Case details

Status: Open
Company: SHEIN
Filed: 27 Sep 2023
Rating: 1/5
Desired resolution: return the money or deliver my order
Problem: Package marked delivered, never received
About: clothing order

Progress

Filed
Company notified
Company replied
Resolved

27 Sep 2023 Complaint filed and published
27 Sep 2023 Message from Bizzy: we notified SHEIN about this complaint.

See all 188 SHEIN complaints

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