SHEIN complaint: Refund not received

Complaint from Fran3105 reported on 09 November 2023 about SHEIN

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My complaint:

Only one order has been refunded out of the 4. Attached the UPS receipt for the return showing that the package was 10.65 lbs which contains the below: Total of 7 items. I have been refunded only for the shoes. I expect to be refunded for the 3 dresses, the 2 suits and the shirt. I have spent thousands of dollars with your company and expect to be refunded for all my returns.
Please note I will be contacting my credit card and escalating this if I don’t receive my refunds this week.
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Suggested solution:

Receive my refunds

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