SHEIN complaint: Inconsiderate delivery

Name: Inconsiderate delivery
Item: SHEIN
Rating: 1
Author: Debie

Open 1 Dec 2024 30 views Fashion

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Filed 1 Dec 2024 by Debie

My parcel was delivered in the early hours. It was put over the garden gate and remained there until I found it the next morning. It rained throughout the night and as the bag has holes in it for safety reasons the stuff inside got wet.

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Case details

Status: Open
Company: SHEIN
Filed: 1 Dec 2024
Rating: 1/5
Desired resolution: In this case you probably can’t resolve my complaint. Maybe going forward delivery drivers should be given customer service training.
Problem: Parcel left out in rain, contents wet
About: parcel

Progress

Filed
Company notified
Company replied
Resolved

1 Dec 2024 Complaint filed and published
1 Dec 2024 Message from Bizzy: we notified SHEIN about this complaint.

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