Foot Locker complaint: RUDE CUSTOMER SERVICE
Filed 3 Jan 2023 by Edwin
On 2 Jan 2023, approx. 2120hrs, my family of 5 pax visited the outlet at Jewel Singapore. On level 2, I was looking for some show models to try on and walk past the service counter, Without Barricades blockage from one end to another. Immediately a Malay guy ‘shouted’ rudely at me ‘sir, do not cross the counter behind.’ the room then went silent as it could be heard throughout the entire floor. I looked and acknowledged him.
He don’t have to shout, I’m not deaf and the tone he used was deafening and rude..many people quickly left the floor, including my family.
When I asked him for his name, he asked me back what is it about?
My daughter then told, we are in the retail service industry also, you cannot talk to customer like you talked to my dad.. Reluctantly he said Aidel (sounds like ideal)
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