While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Superbalist over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 8, 2024
Do you have a dispute or had a bad customer experience with Superbalist? Submit your Superbalist complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Superbalist.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Superbalist complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 7 complaints about Superbalist over the last 12 months. The graph below shows a monthly breakdown.
Curious about Superbalist's track record in addressing complaints within the Fashion category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Superbalist. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Superbalist by calling 0873627300. If you want to reach out to Superbalist through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Authentic experiences shared by our community for your benefit.
Complaint from NHeitor on 09 April 2024 about Superbalist.
I received a refund on returned items. They refund was placed into my Superbalist 'wallet' instead of refunded to the original payment method. I noticed this on the 7th of March 2024 and I contacted them to request that it be... Read more
Complaint from Busigcobo@gmail.com on 02 April 2024 about Superbalist.
I order 3 items online and on the second day, 1 item was cancelled due to inventory error. I followed up with Asiphe online fashion assistant and she discovered that the item is available on stock, the cancellation could... Read more
Complaint from Ilhaam on 28 November 2023 about Superbalist.
My order was delivered on Saturday 25/11, however only 2 pairs of shoes was received. The total order was 5 pairs of shoes. I contacted the driver immediately and he advised it was Single box collection and no more boxes... Read more
Complaint from Hlengiwe on 11 November 2023 about Superbalist.
I dropped of my order on the 29th of October for a refund. They sent an sms saying my refund will be processed in 2-3 days. I have emailed 3 times and called 5 times. All they tell me is... Read more
Complaint from Naidoo on 09 September 2023 about Superbalist.
2 Weeks ago I logged in a return, the driver came through but did not identify from which company or what item he was collecting, so he took the incorrect item, as I had other courier companies fetching from the... Read more
Complaint from Phumzile on 01 July 2023 about Superbalist.
Superbalist claims to have delivered two of my orders. However I did not receive both the orders so who signed for them and where were they delivered. I need my items or my refund. Read more
Complaint from Mari-Louise on 23 June 2023 about Superbalist.
Placed an order 4 weeks ago, the order arrived at the pick up point. I opened my order for Ray-Bans infront of the counter assistant at the pick up point. Inside was a Ray-Ban box, with a Ray-Ban casing but... Read more
Complaint from KSBundas on 19 April 2023 about Superbalist.
I made a purchase on the Superbalist app on the 21st of February. I selected PayFast under the payment method and proceeded to pay. Money came out of my account, however Superbalist couldn’t trace it because they were experiencing issues... Read more
Complaint from Kgaugelo on 14 December 2022 about Superbalist.
I bought 3 items,then before the delivery date i got 2 smses saying i will be refunded my 2 items.mind you they didnt bother explaining to me why till i sent an email asking.so i havent gotteng my monet till... Read more
Complaint from 0646310843 on 04 November 2022 about Superbalist.
I received one item instead of 2 and this is a paid for order , i have been trying to call the call centre but no one is picking up Read more
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified reviews from real people
