Superbalist complaint: Broken watch purchased, still no refund
Filed 12 Jan 2022 by Simone
I purchased a watch for my dad’s 80th on Superbalist on 3Sep 2021. When it arrived, the watch was not working. The item was returned to Superbalist. Despite several emails and phonecalls to the customer care team, I have not been sent a replacement watch not have I been refunded. The matter, which has been ‘escalated’ and referred numerous times, remains unresolved.
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