Sunglass Hut Complaint Sentiment: Neutral

Our sentiment meter has detected that Sunglass Hut complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Sunglass Hut, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 26, 2024

Sunglass Hut complaint process

Do you have a dispute or had a bad customer experience with Sunglass Hut? Submit your Sunglass Hut complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Sunglass Hut.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Sunglass Hut complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Sunglass Hut?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Sunglass Hut complaints chart

We have received 8 complaints about Sunglass Hut over the last 12 months. The graph below shows a monthly breakdown.

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Sunglass Hut complaint statistics

Curious about Sunglass Hut's track record in addressing complaints within the Fashion category? Dive into the all-time complaints data right here!

35
Total complaints
35
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 35 ratings

Sunglass Hut reviews: (35)

Authentic experiences shared by our community for your benefit.

Sales refuse to use discount for our order

Complaint from BlackZZZ on 17 August 2023 about Sunglass Hut.

My friend and I wanted to buy sunglasses, and we knew that there was a special price of $60 off for buying two pairs at night. We asked the clerk and he said that Chanel and TiffanyCo were not participating... Read more

Comments: 0
Rating:

Being BLACK

Complaint from Alouise40 on 27 June 2023 about Sunglass Hut.

I was looking at sunglasses at the location in Towne mall AFTER spending $450.00 @ Specs a much better sunglass place better CUSTOMER service. The so called management at the above location accused me of stealing due to being... Read more

Comments: 1
Rating:

Refund

Complaint from Holly Hendricks on 21 June 2023 about Sunglass Hut.

My daughter and I bought sunglasses 6/8/23. Buy one get one 40% off. Tried to return them on 6/20. My husband just had open heart surgery across the street so I hadn’t worn them. The first time I put them... Read more

Comments: 0
Rating:

improper price charge

Complaint from x9212 on 19 June 2023 about Sunglass Hut.

improper price charge. The price tag was $201 and I was charged $210. The cashier (VICTOR) said he couldn’t do anything about it. Very irresponsible and stupid to have prices charged other than what we see on the barcode.... Read more

Comments: 0
Rating:

Racial profiling

Complaint from Michael bordan on 18 June 2023 about Sunglass Hut.

Me and my friends were walking into sunglass hut and 2 of my mates walked in before me, before I could even get my 2 feet in the store some young blonde lady who worked there is asking us all... Read more

Comments: 0
Rating:

Sunglasses not delivered

Complaint from Michael B on 07 June 2023 about Sunglass Hut.

When into sunglasses hut on Saturday found a pair of sunglasses Ray bans to be able to get the second pair at 40% off. They said to me they didn’t have it in store so they had to order it... Read more

Comments: 0
Rating:

Was asked to leave

Complaint from Marge59 on 10 May 2023 about Sunglass Hut.

I walked into the Sunglass hut at Miracle Mile shopping center. The associate Arlene grimaced when she saw me and within 5 minutes asked me to leave the store whilst I was browsing. I was shocked. I asked her why -... Read more

Comments: 0
Rating:

Rude and shameless manager

Complaint from Maria Gucci sunglasses on 14 March 2023 about Sunglass Hut.

Very unprofessional and rude manager of this store ! Lying and promising something than saying that he doesn’t remember… while assured that he will send me a email … As soon as I left the store he start to talking to... Read more

Comments: 0
Rating:

Rude and offending representative

Complaint from Danielson 1993 on 22 December 2022 about Sunglass Hut.

On Tuesday the 13th of December I attended the Burnside village shopping Centre sunglasses hut to to enquire and possibly purchase a set of Versace sunglasses and maybe a present for my fiance and was rudely spoken to and asked... Read more

Comments: 0
Rating:

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