Sunglass Hut Complaint Sentiment: Neutral

Our sentiment meter has detected that Sunglass Hut complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Sunglass Hut, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 25, 2024

Sunglass Hut complaint process

Do you have a dispute or had a bad customer experience with Sunglass Hut? Submit your Sunglass Hut complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Sunglass Hut.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Sunglass Hut complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Sunglass Hut?

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Sunglass Hut complaints chart

We have received 8 complaints about Sunglass Hut over the last 12 months. The graph below shows a monthly breakdown.

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Sunglass Hut complaint statistics

Curious about Sunglass Hut's track record in addressing complaints within the Fashion category? Dive into the all-time complaints data right here!

35
Total complaints
35
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 35 ratings

Sunglass Hut reviews: (35)

Authentic experiences shared by our community for your benefit.

Ex Employee

Complaint from Granados_18 on 10 October 2022 about Sunglass Hut.

I am a former employee of Sunglass hut 4275 Felt like I could not work there anymore because my manager was telling the other employees that she needs to “get rid of me” and that she “made me cry” after... Read more

Comments: 0
Rating:

Manager

Complaint from Mgrant13 on 10 October 2022 about Sunglass Hut.

Hello my name is Maisha Grant and I have worked for Sunglass Hut for 3 years back in 2017, 2018 and 2019. I’m moved back to Las Cruces New Mexico after working in the Sunglass Hut in the water Tower... Read more

Comments: 0
Rating:

bad customer service

Complaint from Jerry Perez on 11 September 2022 about Sunglass Hut.

you have an employee that had the worst customer service i have ever encountered. I tried on sunglasses on fri. 9922 and tried on many pair. no problem. when i went today to adjust my wifes glasses( spent... Read more

Comments: 0
Rating:

Jackie Gonzalez Horrible Customer Service Return

Complaint from RTEincorporated on 09 August 2022 about Sunglass Hut.

I am a long term Sunglass Hut customer who has purchased thousands of dollars worth of glasses. I recently purchased glasses that I went to return. Upon returning them, Jackie stated they were damaged. The glasses were only 2 weeks... Read more

Comments: 0
Rating:

No service what so over not even acknowledge

Complaint from Solis on 15 July 2022 about Sunglass Hut.

I’m going to start by says we came in the store we went straight to sunglasses hunt inside of macys in firewheel garland tx I went my dad he want to buy some sunglasses Guy we’re there look at us... Read more

Comments: 0
Rating:

Transphobia and bullying

Complaint from Domoji on 14 April 2022 about Sunglass Hut.

I was shopping whittnessed an altercation and passive aggression towards a trans employee. The manager of the store (his name is james, read his name) disrespectes the trans employee by talking about her when she walked in the back.... Read more

Comments: 0
Rating:

Wouldn't accept my return with recipt

Complaint from nevershopatsunglasshut on 08 April 2022 about Sunglass Hut.

I bought a pair of Oakley sunglasses on 4722 from a Sunglass Hut in Gilroy, CA. I asked the sales associate if my daughter did not like them if I could return them to a Sunglass Hut in Fresno, CA.... Read more

Comments: 0
Rating:

Horrible experience at Mall

Complaint from Jjongston on 02 February 2022 about Sunglass Hut.

About a week ago I went to the Sunglass Hut at the Rimrock mall. I will have to say it was the worst experience I've had at any Sunglass Hut. The woman working acted like she was doing us a... Read more

Comments: 0
Rating:

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