Sunglass Hut Complaint Sentiment: Neutral

Our sentiment meter has detected that Sunglass Hut complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Sunglass Hut, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on May 5, 2024

Sunglass Hut complaint process

Do you have a dispute or had a bad customer experience with Sunglass Hut? Submit your Sunglass Hut complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Sunglass Hut.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Sunglass Hut complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Sunglass Hut?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Sunglass Hut complaints chart

We have received 8 complaints about Sunglass Hut over the last 12 months. The graph below shows a monthly breakdown.

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Sunglass Hut complaint statistics

Curious about Sunglass Hut's track record in addressing complaints within the Fashion category? Dive into the all-time complaints data right here!

35
Total complaints
35
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 35 ratings

Sunglass Hut reviews: (35)

Authentic experiences shared by our community for your benefit.

Oakley Clifden

Complaint from sswan on 21 July 2021 about Sunglass Hut.

My husband purchased a pair of oakley Clifden sunglasses from Bass pro Sunglass hut on Monday July 19, 2021. He put them on Tuesday morning and realized the right nose pad was missing. I called sunglass hut to request one... Read more

Comments: 0
Rating:

Glasses returning

Complaint from Vladimir on 15 July 2021 about Sunglass Hut.

On July 5, 2021 we come to the Sunglass Hut store at Aurora Mall Colorado (14200 E Alameda Ave Ste 1050 Aurora CO 80012) and purchased glasses. The store sales clerk sold us FLOOR MODEL for the full price... Read more

Comments: 0
Rating:

Customer service rep lied

Complaint from User1234567 on 14 July 2021 about Sunglass Hut.

Purchased sunglasses-Prada. We were given a 30% discount because lens was scratched and did not have brand new pair in stock. We left with the sunglasses and then an hour later decided we didn’t want the glasses. We returned to the office... Read more

Comments: 0
Rating:

Over a month still no refund

Complaint from hellsbells1115 on 26 September 2020 about Sunglass Hut.

I sent sunglasses back a month ago still no refund. I have talked to 7 people now on phone and email nothing has been done. I have asked 3 times to Speak to a supervisor and that never happens! They... Read more

Comments: 0
Rating:

Keeping my refund

Complaint from Jas9009 on 20 January 2020 about Sunglass Hut.

I Purchased a pair of sunglasses online when I receive them I did not like them I’ll return them to a store in the mall on December 3 I am still waiting for my refund I have called numerous times... Read more

Comments: 0
Rating:

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