Filed 14 Jul 2021 by Not
Purchased sunglasses-Prada.
We were given a 30% discount because lens was scratched and did not have brand new pair in stock.
We left with the sunglasses and then an hour later decided we didn’t want the glasses.
We returned to the office and they had locked their doors and were counting moneyclosing up.
I knocked on the door and said I wanted to return and she had remembered me, she said that we could return we would need to come back the next day because they were closed now.
I went back to return and drove 1 hour to get there and the guy that was there the day we purchased the glasses lied and said that they were final sale. We were never told that
The guys name is Jay
And he said his managers name is Lindsey who was the one who sold y’a the glasses. Neither ever told us it was final sale. They just said we were getting a discount bc we were military and the lens were damanaged.
Report
Discussion
0 comments
No comments yet. Been through something similar with Sunglass Hut? Start the discussion above.
More Sunglass Hut complaints
View all 35Glasses returning
On July 5, 2021 we come to the Sunglass Hut store at Aurora Mall Colorado (14200 E Alameda Ave Ste…
Over a month still no refund
I sent sunglasses back a month ago still no refund. I have talked to 7 people now on phone and…
Keeping my refund
I Purchased a pair of sunglasses online when I receive them I did not like them I’ll return them to…