Sunglass Hut complaint: Over a month still no refund

Name: Over a month still no refund
Item: Sunglass Hut
Rating: 1
Author: Haley

Open 26 Sep 2020 212 views Fashion

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Filed 26 Sep 2020 by Haley

I sent sunglasses back a month ago still no refund. I have talked to 7 people now on phone and email nothing has been done. I have asked 3 times to Speak to a supervisor and that never happens! They told me to print out label she drop in drop box and I did that. But I keep getting runaround about my refund. It was almost $200!!

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Case details

Status: Open
Company: Sunglass Hut
Filed: 26 Sep 2020
Rating: 1/5
Desired resolution: I want my refund!!
Problem: Returned sunglasses, refund unpaid after a month
About: sunglasses
At stake: $200
Dealing with it for: 30 days

Progress

Filed
Company notified
Company replied
Resolved

26 Sep 2020 Complaint filed and published
26 Sep 2020 Message from Bizzy: we notified Sunglass Hut about this complaint.

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