FashionNova Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about FashionNova over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on March 29, 2024

FashionNova complaint process

Do you have a dispute or had a bad customer experience with FashionNova? Submit your FashionNova complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of FashionNova.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional FashionNova complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about FashionNova?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

FashionNova complaints chart

We have received 3 complaints about FashionNova over the last 12 months. The graph below shows a monthly breakdown.

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FashionNova complaint statistics

Curious about FashionNova's track record in addressing complaints within the Fashion category? Dive into the all-time complaints data right here!

4
Total complaints
4
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 4 ratings

How to contact the customer service of FashionNova?

Below, you will find the contact information for the complaint department of FashionNova. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-866-0286
Webcare email:
info@fashionnova.com
Contact form:

You can contact the customer service of FashionNova by calling 1-800-866-0286. For FashionNova support through email, send your inquiry to info@fashionnova.com. If you want to reach out to FashionNova through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

FashionNova reviews: (4)

Authentic experiences shared by our community for your benefit.

Delivery person put it at the wrong house

Complaint from Pinkymorgan on 26 February 2024 about FashionNova.

So I ordered some jeans over $100 worth and the delivery person put it at the wrong house and they told me they couldn't do nothing about it it's already delivered they can't even give me a refund or a... Read more

Comments: 0
Rating:

REFUND

Complaint from J_paye on 19 September 2023 about FashionNova.

I need to file a claim to get my money back! I have not heard anything back from these people they do not want to give me my money back!!! I returned 5 items all new never worn the same... Read more

Comments: 0
Rating:

They didn’t refund me

Complaint from DaliaNam on 17 May 2023 about FashionNova.

On May 2nd , fashionnova was able to deduct 964 USD from my visa after I placed an order on their website. Hours later they informed me that the cancelled my order and that they will refund me. After that... Read more

Comments: 0
Rating:

EXTENDED buy one get one free

Complaint from melvin2777@att.net on 15 November 2022 about FashionNova.

order online and it let me get the nova2022 coupon, but I was told did not apply to customers. on the online the code said FREE, and I was not able to use it and the online said you extended the... Read more

Comments: 0
Rating:

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