Order polo shirt but still not delivered
Complaint from Bereket on 18 August 2023 about Massimo Dutti.
I order poli shirt but still not deliver can any one help me or to refumd my money Read more
Massimo Dutti complaints
Massimo Dutti Complaint Sentiment: Neutral
Our sentiment meter has detected that Massimo Dutti complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Massimo Dutti, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 26, 2024
Massimo Dutti complaint process
Do you have a dispute or had a bad customer experience with Massimo Dutti? Submit your Massimo Dutti complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Massimo Dutti.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Massimo Dutti complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Massimo Dutti?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Massimo Dutti complaints chart
We have received 3 complaints about Massimo Dutti over the last 12 months. The graph below shows a monthly breakdown.
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Massimo Dutti complaint statistics
Curious about Massimo Dutti's track record in addressing complaints within the Fashion category? Dive into the all-time complaints data right here!
4
Total complaints
4
Open Complaints
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Complaints pending
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Complaints resolved
1.5
4 ratings
How to contact the customer service of Massimo Dutti?
Below, you will find the contact information for the complaint department of Massimo Dutti. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
1-877-550-1103
Contact form:
You can contact the customer service of Massimo Dutti by calling 1-877-550-1103. If you want to reach out to Massimo Dutti through their own website, you can use their contact form.
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Massimo Dutti reviews: (4)
Authentic experiences shared by our community for your benefit.
Massimo’s omission and lost package
Complaint from Kateryna Baluieva on 17 August 2023 about Massimo Dutti.
Massimo Dutti WAS one of my favorite brands. I am writing in the past tense, because it have become great disappointment for me. Month ago I decided to order skirt through Massimo’s app. This skirt was with the defect (... Read more
Worst customer service
Complaint from Sanam on 05 August 2023 about Massimo Dutti.
I bought a pant from new collection in May 2023 , the first time i wore the pants it all got ripped, i went to the store and they said to talk in the chat at the app, when i... Read more
Got e refund for a black Friday purchase, which I did not ask for
Complaint from Gega on 06 December 2022 about Massimo Dutti.
Hello, My name is Gega Salukvadze Order number: 30032149090 I ordered two jackets and one shoe on the 25th of November on Black Friday. The 2 jackets were separated and were delivered first. I was waiting for the shoes to be delivered, but on the... Read more
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