Massimo Dutti complaint: Got e refund for a black Friday purchase, which I did not ask for
Filed 6 Dec 2022 by Gega
Hello,
My name is Gega Salukvadze
Order number: 30032149090
I ordered two jackets and one shoe on the 25th of November on Black Friday.
The 2 jackets were separated and were delivered first.
I was waiting for the shoes to be delivered, but on the 2nd of December, I got an email that said that I ordered a refund, which is not correct, I never did.
Can you advise me on what to do in this situation?
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