Max Mara Complaint Sentiment: Neutral

Our sentiment meter has detected that Max Mara complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Max Mara, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 25, 2024

Max Mara complaint process

Do you have a dispute or had a bad customer experience with Max Mara? Submit your Max Mara complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Max Mara.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Max Mara complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Max Mara?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Max Mara complaints chart

We have received 1 complaints about Max Mara over the last 12 months. The graph below shows a monthly breakdown.

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Max Mara complaint statistics

Curious about Max Mara's track record in addressing complaints within the Fashion category? Dive into the all-time complaints data right here!

7
Total complaints
7
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 7 ratings

How to contact the customer service of Max Mara?

Below, you will find the contact information for the complaint department of Max Mara. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-866-676-2962
Contact form:

You can contact the customer service of Max Mara by calling 1-866-676-2962. If you want to reach out to Max Mara through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Max Mara reviews: (7)

Authentic experiences shared by our community for your benefit.

Massive delay for an order

Complaint from patrizia on 18 January 2024 about Max Mara.

Hello on the 26th of December I have placed an order and up to today the 15th of January 2024 I haven't received anything and what it's outrageous is the fact that no one from the company, costumer service or... Read more

Comments: 0
Rating:

WORST CUSTOMER SERVICE

Complaint from ban max mara on 07 February 2023 about Max Mara.

WAITED 1 HOUR 20 MIN ON CUSTOMER SERVICE LINE TO TRY TO GET A RETURN COIDE. NO ANSWER. SENT 3 EMAILS -NO ANSWER. AND THEY STRESS YOU ONLY HAVE 14 DAYS TO RETURN . Read more

Comments: 0
Rating:

Sun glasses

Complaint from Antonietta on 30 October 2022 about Max Mara.

I bought a pair of sun glasses and tge gikd oart fell if on both sides Read more

Comments: 0
Rating:

Returned a skirt back and still waiting for refund

Complaint from SZambelis on 16 March 2021 about Max Mara.

I placed an order Dec 2020, I asked for one item - a skirt to be returned back to them, they send me an approved returned email and UPS collected it in January 2021, after more than a month the... Read more

Comments: 0
Rating:

No refund received

Complaint from Nina72 on 29 January 2021 about Max Mara.

I returned the item on 120121. Company has promised to refund within 10 working days. No refund received. Customer service does not reply properly. Only sorry without any obligations to refund asap. Read more

Comments: 0
Rating:

Unable to contact company to arrange a return

Complaint from Jacqui Bates on 12 January 2021 about Max Mara.

I have an item to return as it is too small. The online contact telephone number states when calling (telephone number unavailable at this time) I have completed the online return form to generate a return label 4 times. Label has not been... Read more

Comments: 0
Rating:

quality of product

Complaint from valerie on 06 February 2019 about Max Mara.

I purchased a skirt for $310.86 on 02152018 at the Max Mara Outlet store at Woodbury Commons, NY. The 3rd time I wore it the material shredded at the front skirt slit. I contacted Max Mara and provided proof of... Read more

Comments: 0
Rating:

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