Complaint: Unable to contact company to arrange a return

on 12 January 2021 about Max Mara in category Fashion

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My complaint:

I have an item to return as it is too small.

The online contact telephone number states when calling (telephone number unavailable at this time)

I have completed the online return form to generate a return label 4 times.
Label has not been sent by e Mail. I have explained this in the e Mail.
4 times over 4 days. No reply to my issue.

It is impossible to speak or

0 0 vote
Justified complaint?

Suggested solution:

Send me a return label for me to return the item.
The company states.... (Returns are quick and easy to arrange). They are not.

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