Debenhams Complaint Sentiment: Neutral

Our sentiment meter has detected that Debenhams complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Debenhams, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 25, 2024

Debenhams complaint process

Do you have a dispute or had a bad customer experience with Debenhams? Submit your Debenhams complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Debenhams.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Debenhams complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Debenhams?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Debenhams complaints chart

We have received 1 complaints about Debenhams over the last 12 months. The graph below shows a monthly breakdown.

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Debenhams complaint statistics

Curious about Debenhams's track record in addressing complaints within the Fashion category? Dive into the all-time complaints data right here!

2
Total complaints
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Open Complaints
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Complaints pending
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Complaints resolved
1.0
/10 2 ratings

How to contact the customer service of Debenhams?

Below, you will find the contact information for the complaint department of Debenhams. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
011-44-20-7387-8723
Contact form:

You can contact the customer service of Debenhams by calling 011-44-20-7387-8723. If you want to reach out to Debenhams through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Debenhams reviews: (2)

Authentic experiences shared by our community for your benefit.

Non delivery of order

Complaint from Lyd on 16 November 2023 about Debenhams.

Order Number: DUX022513408 | Order Date: 11/11/2023 - Flare Sleeve Cowl Neck Satin Top I was due to receive this blouse on Monday 13th Nov 2023 - however this item was delivered to house number 169 instead of 159 princes gardens... Read more

Comments: 0
Rating:

Not returned money for goods sent back

Complaint from Lin c on 02 September 2021 about Debenhams.

Ref DUX00430331 Please could someone come back to me as this is becoming a joke now, I have emailed you 3 times and had no response Please could you let me know when I will get the rest of my refund for... Read more

Comments: 0
Rating:

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