While Aeropostale offers a wide range of fashion-forward clothing, complaint data from our community has highlighted a significant issue with the return process. Common complaints include difficulties in initiating returns, lack of clear information on return policies, and delays in processing refunds. Many customers also mention poor communication from customer service when trying to resolve these issues.
To avoid these problems, we strongly advise customers to thoroughly review Aeropostale's return policy before making a purchase. Ensure you retain all purchase receipts and shipping documentation, and contact customer service immediately if you encounter any issues. Keep records of all interactions and consider using insured, trackable shipping methods when returning items.
Do you have a dispute or had a bad customer experience with Aeropostale? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Aeropostale.
Our sentiment meter has detected that Aeropostale complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Aeropostale, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on February 3, 2026
We have received 0 complaints about Aeropostale over the last 12 months. The graph below shows a monthly breakdown.
Curious about Aeropostale's track record in addressing complaints within the Fashion category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Aeropostale. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Aeropostale by calling 1-877-289-2376. If you want to reach out to Aeropostale through their own website, you can use their contact form.
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Helpful experiences shared by verified Aeropostale customers. Search, discuss and connect with other people in our community.
Complaint from Rrrr on 28 December 2023 about Aeropostale.
I had ordered few products on multiple sizes and have been trying to return the ones that doesn't fit ..I have called the help desk multiple times .After couple of attempts managed to return through UPS free of cost... Read more
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