Aeropostale complaint: Unable to return product
Filed 28 Dec 2023 by Reema
I had ordered few products on multiple sizes and have been trying to return the ones that doesn’t fit ..I have called the help desk multiple times .After couple of attempts managed to return through UPS free of cost (as per customer service agent) and would be send return label but didn’t receive. Third call , I was suddenly informed there would be charges for returning online and so best would be to return in store .so I went to the store and worst experience, I was informed online purchase can’t be returned online only. After that I have been calling to get return label but hard luck, even after numberous call it’s so difficult to get the label. So all in all worst experience and would never ever shop from this store .
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