Uniqlo Complaint Sentiment: Neutral

Our sentiment meter has detected that Uniqlo complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Uniqlo, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 22, 2024

Uniqlo complaint process

Do you have a dispute or had a bad customer experience with Uniqlo? Submit your Uniqlo complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Uniqlo.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Uniqlo complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Uniqlo?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Uniqlo complaints chart

We have received 2 complaints about Uniqlo over the last 12 months. The graph below shows a monthly breakdown.

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Uniqlo complaint statistics

Curious about Uniqlo's track record in addressing complaints within the Fashion category? Dive into the all-time complaints data right here!

5
Total complaints
5
Open Complaints
0
Complaints pending
0
Complaints resolved
1.8
/10 5 ratings

How to contact the customer service of Uniqlo?

Below, you will find the contact information for the complaint department of Uniqlo. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-855-486-4756
Contact form:

You can contact the customer service of Uniqlo by calling 1-855-486-4756. If you want to reach out to Uniqlo through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Uniqlo reviews: (5)

Authentic experiences shared by our community for your benefit.

Refund not issue

Complaint from AMU on 19 September 2023 about Uniqlo.

After returning an item I purchased online refund was not issued and when chased up been told that they cannot help if I do not have the return blue card from Evri (which unfortunately I have lost). It clearly shows on... Read more

Comments: 0
Rating:

Serious complaint

Complaint from Sarah.. on 15 September 2023 about Uniqlo.

The issue that I have experienced was: I returned two items from this order (trench coat item number 456071 and medium navy joggers 455942) totalling £94.80. Uniqlo have told me that this items were not in the package, tracking number... Read more

Comments: 0
Rating:

T-shirts leaving colour from neck on particular areas

Complaint from Smriti on 30 September 2022 about Uniqlo.

I recently bought a dark Gray crew Neck short sleeve T-Shirt which after first watching by hand looks stained in colour from the neck the colour has faded and the product quality of the clothes seems very degrading as if... Read more

Comments: 0
Rating:

Online shopping

Complaint from Eliza beth on 28 December 2021 about Uniqlo.

1. I shop online last november 26 2021 until now I didn't receive any from my order, they gave me receipt and delivery tracking but now can't track it online. 2. I am trying to contact them by chat but they... Read more

Comments: 0
Rating:

very bad customer service and missing Item

Complaint from Toufic on 30 November 2021 about Uniqlo.

My wife and I love your shop (normally) and went to buy gifts and personal stuff in Brussels as we were passing for one day as tourists. we got 10 items and when paying at the cashier I noticed the... Read more

Comments: 0
Rating:

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