While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Hermès over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 17, 2024
Do you have a dispute or had a bad customer experience with Hermès? Submit your Hermès complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Hermès.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Hermès complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 4 complaints about Hermès over the last 12 months. The graph below shows a monthly breakdown.
Curious about Hermès's track record in addressing complaints within the Fashion category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from MKZ on 11 March 2024 about Hermès.
I’m not happy at all coz it was telling us that to wait for someone to assist us unfortunately no one approached us. Whalen we ask the security guards says that we have to wait or go found your product... Read more
Complaint from Hermes Disappointment on 01 March 2024 about Hermès.
I made a purchase of a handbag and scarf at the Hermes in Rome early Dec 2023. The employee put a different country than what my passport said. I couldn't claim the VAT back at the airport due to... Read more
Complaint from Rockoffire on 22 August 2023 about Hermès.
I bought the wrong sized sandals which needs to be changed to a bigger size I’ve contacted customer service on several occasions about changing it and they just read my emails and do not respond Read more
Complaint from Rodica Sandu on 02 July 2023 about Hermès.
I left a suitcase on the 14th of June at the locker in Lordshill,on the app it said that it has been picked up,but after that there was no movement, I waited more than a week before I started to... Read more
Complaint from Payne1993 on 03 September 2021 about Hermès.
I was in all day waiting for my parcel no knock on the door or anything so I thought I've got enough time to take the rubbish out. So I took the rubbish out and noticed a parcel from hermes so... Read more
Complaint from Emma on 28 August 2019 about Hermès.
Hermes were suppose to deliver parcels from Matalan to us. The parcels were collected from matalan on the 12 and 13th of may 2019. The parcels were supposed to be delivered to us on the 15th and 16th of May 2019 by... Read more
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified complaints from real people
