Hermès complaint: Zero customer service

Name: Zero customer service
Item: Hermès
Rating: 1
Author: Mkz

Open 11 Mar 2024 50 views Fashion

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Filed 11 Mar 2024 by Mkz

I’m not happy at all coz it was telling us that to wait for someone to assist us unfortunately no one approached us. Whalen we ask the security guards says that we have to wait or go found your product for sale. Totally unacceptable and disrespectful, after waiting for almost 25 minutes they answered were wait only. Inn. In the end, someone arrived but not to assist us for someone else. Thx Hermes, you guys amazing for nothing.

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Case details

Status: Open
Company: Hermès
Filed: 11 Mar 2024
Rating: 1/5
Desired resolution: 0
Problem: No staff help after long wait in store

Progress

Filed
Company notified
Company replied
Resolved

11 Mar 2024 Complaint filed and published
11 Mar 2024 Message from Bizzy: we notified Hermès about this complaint.

See all 3 Hermès complaints

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